These programs can be tailored to address the specific performance requirements of any organization. This flexibility enables learners to leave with the relevant tools and skills that are ready for immediate implementation in their workplace.
WATMEC facilitators provide “real world” materials directly related to learners and their unique business challenges. And this leads to tangible business benefits.
Individuals and organizations achieve will workplace excellence with WATMEC’s learning solutions.
Mastering communications includes understanding behaviour types, assertiveness, conflict, anger and difficult people as well as how to speak using rapport, high-impact sounds and power words. Improve your skills in one-to-one communication, on the phone, or in a group presentation.
Develop an enhanced understanding of yours and others’ communication style using DiSC. Learn to ask questions, give feedback and influence others, while adapting to their style. Explore non-verbal communications, learn to say “no” and improve your listening skills.
How to talk so people will listen. How to listen so people will talk. With the intent of enhancing your speaking and listening capabilities, along with greater sensitivity and respect for others, you will increase your confidence and be able to express yourself more effectively and persuasively, leading to both personal and business success.
What is your personal listening style? Do you understand motivation, focus and mode? Are you into appreciative, empathic, comprehensive, discerning, or evaluative listening? Once you establish your mode, it is easy to apply this material to improve communication, team-building and productivity.
There are consequences to not having difficult conversations, so in this program learn to create a safe environment for them. You can build trust, use positive language over negative, overcome defensiveness and encourage the listener to speak. Understand that you need a) preparation, b) the conversation and c) follow-up to have an effective “difficult” conversation.
Few realize the impact of stress on our communication style and behaviours. Learn reframing techniques to turn around negative conversations and develop an action plan to develop personal strengths when under stress.
Conflict is something few of us like to deal with, and yet unaddressed conflict can cost your organization significant time and money. Learn different ways to handle conflict, understand why conflict in the workplace happens and how you can address it quickly, respectfully and effectively. Learn some key ways to negotiate and achieve conflict resolution.
Focus on platform skills, use of audio-visuals, body language, and voice as you polish your presentation. Learn techniques to overcome stage fright, tell stories, and answer questions effectively. You can bring one of your current presentations to be polished. You will also acquire some key impromptu skills.
Be prepared to bring a presentation to this 100% interactive program. Learn adrenaline control, opening, delivering and closing skills, positive language, content development using a template for speed, and tips and techniques to help with your power point. Feedback will be given by a Certified Speaking Professional.
Today, it is not enough to be a “comfortable public speaker”. One needs to be superior, to be a winner on your feet! Success is often tied directly to how you present yourself, your skills and your knowledge. With the use of video-taping we help you polish your presentation and own the podium.
The art of crafting the presentation is as important as how you deliver it. Learn to tell stories, deliver data in an interesting way, and create powerful openings and closings. Bring material you need to work into a presentation and learn how to develop content quickly using templates.
Learn innovative ways to present material using PowerPoint that gets the message across in simple but extremely powerful, memorable and engaging ways. Develop story telling principles, create a planning ‘analog’ and employ a five step approach for creating your slides.
Making sense of your message for your reader is essential in today’s fast-paced business environment. Saying what you mean in as few words as possible, while maintaining tone and style is a challenge. Learn to write clearly-focused documents that are well organized and say what they mean in an appropriate tone.
Become reader-focused and persuasive as you pass vital information on to help others make informed decisions. Learn to organize your thoughts, write ‘problem or opportunity statements’ and craft sentences with only one interpretation. Executive summaries are also part of this program.
Virtually everyone today uses email to communicate at work and at home. In business email writing, the language is concrete, the point of view is clear and the points must be well expressed. Good writing is hard work. However with practice you can feel more confident. This workshop includes when and when not to send an email, how to write and proof read your work so it is clear, concise, complete, correct and courteous. Learn how to increase your response rate and develop superb subject lines.
In pre-training assessments, WATMEC establishes measurable learning outcomes, to ensure the ‘right fit’. For example, making presentations in a classroom with feedback from the facilitator and group is ideal for improving presentation skills. But if an organization is facing time or geographic issues, or your skill-building concerns involve only one individual, we may recommend utilizing webinars, e-learning or even one-on-one coaching.