The following programs are created as concentrated learning on each of these topics. Each topic has been designed in 15 to 20 minute modules to allow you to fit the learning into your busy lifestyle. You can start at any point, review, and return to any point to continue. You have access to the material for 12 full months, and once you complete the test at the end of the program you may print out your Certification of Completion.
Pricing is presented for single seats. Please call 1-800-265-9726 for full course details and group rates.
To request your free 2018 E-Learning Course Catalogue, call 1-800-265-9726 or email firstname.lastname@example.org
Smart business people know that your options to stand out from the competition are limited. Cut prices? Not very profitable. Improve product quality? Certainly, but that can take substantial time and money. The fastest, most cost-effective way to differentiate yourself is to focus on your service. Customer service can no longer be merely average or simply friendly; it needs to be remarkable. Here’s your opportunity to make that happen for your team.
JEFF MOWATT’S ON-DEMAND VIDEO, “THE ART OF CUSTOMER SERVICE... INFLUENCE WITH EASE”
Some people claim that taking customer service to the next level is complex. Jeff Mowatt disagrees. That’s why he calls his seminar, Influence with ease. Jeff reveals easy-to-apply tips that generate significant results including:
In this on-demand video seminar, Jeff reveals how to:
In pre-training assessments, WATMEC establishes measurable learning outcomes, to ensure the ‘right fit’. For example, while e-learning is ideal for knowledge transfer, there are skill-building limitations. E-learning will help you write better presentations and learn the correct way to deliver presentations. But to improve presentation skills, you need to make presentations in a classroom, in order to receive feedback from the facilitator and group.