E-Learning

Supervision - Individual E-Learning Programs

The following programs are created as concentrated learning on each of these topics. Each topic has been designed in 15 to 20 minute modules to allow you to fit the learning into your busy lifestyle. You can start at any point, review, and return to any point to continue. You have access to the material for 12 full months, and once you complete the test at the end of the program you may print out your Certification of Completion.

Pricing is presented for single seats. Please call 1-800-265-9726 for full course details and group rates.

To request your free 2017 E-Learning Course Catalogue, call 1-800-265-9726 or email watmec@watmec.com

This course helps supervisors understand discrimination laws and actively promote diversity in the workplace.

DIVERSITY & DISCRIMINATION AWARENESS FOR SUPERVISORS COURSE TOPICS:

  • What diversity means.
  • Benefits and challenges of a diverse workforce.
  • How discrimination happens.
  • What circumstances can lead to a charge of discrimination.
  • Which class of employees are protected by law.
  • Other types of discrimination.

ONLINE TEST: Testing conducted throughout this online Diversity & Discrimination Awareness for Supervisors course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course helps supervisors build strong communication skills and promote development of these skills among their employees.

EFFECTIVE COMMUNICATION FOR SUPERVISORS COURSE TOPICS:

  • Methods by which communication happens.
  • Becoming a more effective speaker and writer.
  • Becoming a more effective and active listener and reader.
  • The importance of making a connection when communicating.
  • The importance of body language.
  • Methods for dealing with disagreements and anger.
  • How effective communication can improve your leadership skills.

ONLINE TEST: Testing conducted throughout this online Effective Communication For Supervisors course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This innovative, one of a kind course provides managers, supervisors and foremen with an understanding of how personality contributes to increasing or reducing safety risks in the workplace and how you can tailor your coaching and management style to be a more effective leader in reducing safety incident rates.

During the course, you will be asked to complete a brief assessment designed to increase your Safety Self-Awareness. The assessment will give you a picture of your own personality default settings so you can leverage your strengths and target areas where you can develop and improve. Your results will be combined into a personal safety profile and throughout the course, your learning will be geared specifically towards this profile.

MANAGING SAFETY SELF-AWARENESS COURSE TOPICS:

  • Understanding Personality Differences.
  • Human Error and Workplace Incidents.
  • Managing Safety Risk Factors.
  • The Six Dimensions of Safety Risk.

ONLINE ASSESSMENT: Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 70% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available for download and printing.

Using the talents of nationally renowned magician Steve Faris to capture the audience’s attention, this program emphasizes that safety does not happen by magic, but requires commitment and participation from everyone. This highly entertaining program addresses common hazards found in the office environment and motivates your employees to use best practices to ensure their safety.

OFFICE SAFETY: IT’S NOT MAGIC COURSE TOPICS:

  • Slips, Trips and Falls.
  • Proper Lifting Techniques.
  • Ergonomic Related Risk Factors.
  • Good Housekeeping.
  • Hazard Communication.
  • Electrical Safety.
  • Fire Safety.

ONLINE ASSESSMENT: A brief quiz is included with this course in order to evaluate comprehension of the material. A certificate is available upon receiving 80% or greater (within three attempts) on the quiz.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This program addresses a crucial issue in the workplace: respect. Respect is reflected in a broad range of behaviour. It’s opposite, disrespectful behaviour, encompasses behaviour that includes racial and sexual harassment, and discrimination. The consequences of disrespectful behaviour for employees and the company can be devastating. Everyone deserves a respectful workplace, and this program will help you be able to do your part in creating one.

PREVENTING WORKPLACE HARASSMENT FOR EMPLOYEES COURSE TOPICS:

  • Describe the laws that prohibit workplace harassment.
  • State the legally protected classes.
  • List the elements of a sound anti-harassment policy.
  • Provide definitions and example of discrimination, harassment and sexual harassment.
  • Give examples of quid pro quo and hostile work environment.
  • State the actions to take if you become aware of workplace harassment.

ONLINE ASSESSMENT: Testing conducted throughout this online Preventing Workplace Harassment for Employees course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course two times if the pass mark is not achieved on the first attempt. Print materials for this course can be accessed online.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course helps your employees learn or refresh their knowledge on sexual harassment in the workplace.

SEXUAL HARASSMENT AWARENESS FOR EMPLOYEES COURSE TOPICS:

  • What sexual harassment is, where it can happen and who can be involved.
  • The consequences of sexual harassment in the workplace.
  • The different types of sexual harassment and how to recognize them.
  • How to take action if you feel you are being harassed.
  • How to help others who are being sexually harassed.

ONLINE TEST: Testing conducted in this online Sexual Harassment Awareness for Employees course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

Every job has its own challenges. As a supervisor, you have the challenge of managing people, and this sets you apart from your employees. So, your toughest challenges are likely those related to your employees.

This program will empower you to do the right thing in tricky situations, which will further the long-term success of your organization, your employees, and you. After you’ve completed this course, you’ll be able to:

  • Face any tough challenge in the workplace, using realism, restraint, and resolve.
  • Resolve conflicts effectively between your employees, choosing the most appropriate strategy.
  • Deal with layoffs in a way that minimizes their negative effects.
  • Support employees who have performance issues while at the same time, build a strong case for discipline or termination if necessary.
  • Handle your employees’ personal problems with sensitivity and fairness.
  • Take control and responsibility in a crisis situation.

SUPERVISOR SKILLS COURSE TOPICS:

  • Lesson 1: Introduction.
  • Lesson 2: Resolving Conflict between Employees.
  • Lesson 3: Dealing with Difficult Employees.
  • Lesson 4: Dealing with Personal Problems.
  • Lesson 5: Discipline and Termination.
  • Lesson 6: Dealing with Layoffs.
  • Lesson 7: Crisis Management.
  • Case Study: Apply What You’ve Learned.

ONLINE ASSESSMENT: Testing conducted in this course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved on the first attempt.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

Team Building for Supervisors is an informative and interactive course designed to help your supervisors contemplate what teamwork means in the workplace. It focuses on how they can better facilitate teamwork among employees to improve communication, cooperation and productivity.

TEAM BUILDING FOR SUPERVISORS COURSE TOPICS:

  • The importance of teams.
  • Fundamental traits of good teams.
  • Team formation.
  • Typical problem areas teams encountered.
  • Communication with a team.
  • Team maintenance and improvement.

ONLINE ASSESSMENT: Testing conducted in this online Team Building for Supervisors course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course for managers, supervisors and employees describes the characteristics of a respectful workplace, demonstrates various types of harassment and bullying, and gives a comprehensive overview of Ontario Bill 168, BC Bill 14 and the Canadian Human Rights Act as they relate to respectful workplace conduct.

The course identifies the responsibilities of employers, supervisors, and workers with regard to prevention and response, and provides practical strategies to improve communication and create a positive workplace environment.

The unique “edutainment” format brings key issues and learning points to life with interactive discussion and powerful, realistic scenes performed by professional actors.

THE RESPECTFUL WORKPLACE COURSE TOPICS:

  • What constitutes harassment, bullying, and retaliation.
  • The negative impact of non-respectful behaviour.
  • The difference between impact and intent.
  • How to effectively prevent harassment and bullying.
  • How to effectively respond should harassment or bullying occur.
  • Manager and supervisor responsibilities .
  • How and why to use the company complaint procedure.
  • The importance of respectful behaviour in the workplace community.

ONLINE TESTING: Testing conducted throughout this Respectful Workplace online course is designed to reinforce the information presented and promote internalization of the concepts. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

Verbal Judo is a tactical communications course designed to provide strategies to diffuse and redirect difficult verbal encounters toward a more positive outcome.

This course provides information that will prepare you to diffuse difficult verbal encounters while maintaining dignity and respect for those involved. The course also speaks to threat assessment, providing information to assist you in determining whether or not it is safe to engage. After taking this course, your articulation will be greatly improved, both written and orally.

VERBAL JUDO COURSE TOPICS:

  • The nature of conflict.
  • Imminent jeopardy.
  • S.A.F.E.R. – The 5 times when words fail.
  • Professionalism.
  • P.A.C.E. – 4 questions to ask yourself when confronted by a difficult person.
  • The most powerful word in the English language.
  • Intervention options.
  • Delivery style.
  • 5 Universal Truths.
  • Deflectors.
  • Art of Representation.
  • Art of Paraphrase.
  • Art of Translation.
  • Art of Mediation.
  • 5 Step Intervention Model.
  • 8 Step Contact Model.

ONLINE ASSESSMENT: Testing conducted in this online Verbal Judo course is designed to reinforce the information presented. A mark of 70% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved. Supplemental print materials for this course can be accessed online.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

This course will examine workplace bullying and workplace violence. Both cause health, safety, and economic problems for employers and employees.

After completing this course, learners will be able to:

  • Distinguish between professional disagreements and workplace bullying or violence.
  • Define bullying in the workplace.
  • Describe how bullying and violence impact the workplace.
  • Recognize warning signs of workplace bullying and workplace violence.
  • Identify actions that can be taken to prevent bullying and workplace violence.
  • Respond to incidents of bullying or violence.

WORKPLACE BULLYING & VIOLENCE FOR SUPERVISORS COURSE TOPICS:

  • What workplace bullying is.
  • The different forms of bullying and behaviours that are illegal.
  • The repercussions of “second hand bullying”.
  • How bullying can be prevented.
  • Actions supervisors can take when an employee reports that a bullying situation is taking place.
  • What workplace violence is, its causes and warning signs.
  • Actions supervisors can take to prepare for workplace violence.
  • The effect of domestic violence on the workplace.

ONLINE TESTING: Testing conducted in this online Workplace Bullying & Violence for Supervisors course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

ONLINE CERTIFICATE OF COMPLETION: Upon successful completion of this online course, a certificate of completion will be available to download and print.

We ensure the right training solutions for your needs.

In pre-training assessments, WATMEC establishes measurable learning outcomes, to ensure the ‘right fit’. For example, while e-learning is ideal for knowledge transfer, there are skill-building limitations. E-learning will help you write better presentations and learn the correct way to deliver presentations. But to improve presentation skills, you need to make presentations in a classroom, in order to receive feedback from the facilitator and group.

For proven results, contact WATMEC.   Call 1-800-265-9726      Email watmec@watmec.com

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