Current Management Minute

Management Minute - September 2018 (noun)

  1. a free monthly email designed to help you improve your workplace excellence, with the latest industry news, trends, advice, and more

Strategies for Handling Difficult Interactions

by Anne Rose WATMEC Facilitator / Certified Coach

They are there, lurking: difficult interactions just waiting to happen. In today’s business world we are faced with a myriad of situations daily. Competition is fierce. Pressure is at an all-time high. Patience is often short. Arm yourself with some key strategies to make navigating difficult interactions a little easier. Read the top 12 strategies for handling difficult situations.

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How IT Managers Can Cultivate Emotional Intelligence at Work

by Meagan Simpson ITWorldCanada.com

Building a successful business is about more than reaching deadlines and using hard skills to get things done: emotional intelligence (EI) and social skills are just as essential to productivity, according to City of Toronto client relationship manager Erin Leslie.

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The Best Way to Build Trust Within Your Team

by Zoe Mackey Berrett-Koehler Publishers BK Blog

A survey from EY discovered something that should give managers pause: Fewer than half of employees participating in the survey have “a great deal of trust” in their boss (46 percent), their team (49 percent), or their employer (49 percent). Here’s the rub: Employees and teams who don’t feel as if they can trust others may bring that discomfort to the job.

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