Virtual Training - Personal Development

Developing and using coaching skills will help redirect an employee’s behavior and improve their future performance while building a relationship based on mutual trust. Learn to use frameworks for conducting effective coaching meetings that will have a positive impact on your performance while assessing personal coaching effectiveness skills.

Understand the role of delegating and its limitations. Learn the eight steps of good delegation as well as when to and when not to delegate. Practice conducting a delegation discussion.

IQ is what gets you the job. High Emotional Intelligence is what enables you to keep your job, gets your promoted and helps increase your chances to succeed. Work through an online appraisal and then explore what EQ looks like in action, the impact on job performance and which of your core skills require improvement. Learn how to boost Emotional Intelligence to improve relationships with others and develop a personal action plan.

Regardless of whether you are trying to influence people internally or externally, your ability to persuade and inform is critical to you accomplishing many of your goals. Learn a practical strategy that will enable you to develop the ability and confidence to influence and build your credibility with others at all levels.

Learn to make decisions to commit to change that are based on facts, not assumptions, while establishing a shared, common expectation among all employees about how to understand, respond to and navigate change. Lead the change in five dimensions: modeling the change, communicating about the change; involving others in the change; helping others break form the past and creating a supportive environment for the change.

In this fast paced day you will learn a simple process to use during negotiation, four solid negotiation strategies and identify your own preferred style, and how to use this information. Work through numerous individual and group activities that will challenge your learning.

Learn a simple clear sequent of steps for process definition, analysis, resolution and change planning. One of the outputs of this process is the uncovering of the real, underlying causes of problems. Fishbone diagramming, brainstorming and root cause analysis are classic practices but often poorly understood and executed.

Designed for anyone would like to learn key strategies in better working with and resolving conflict.

Managing conflict both in the workplace and outside the workplace can be a real challenge. In our fast paced work environment conflicts can arise. This hands on; one day program focuses participants in on creating a personal toolkit for managing conflict both in the moment and in preparing for an anticipated conflict. The better prepared we are for conflict the less often it occurs and the more positive outcome occurs.

Participants will complete a profile prior the program and then will be presented with a comprehensive personalized guide to managing conflict.

IN THIS COURSE, PARTICIPANTS WILL LEARN TO:

• Learn key, powerful strategies for engaging in conflict
• Explore the choices we have in potentially conflict situations
• Understand the potential causes of conflict
• Learn what is needed in conflict, both for you, and for people you work with
• Identify what the styles of conflict are, starting with your own conflict style
• Practice key steps to best manage conflict with each style

Today’s workforce is experiencing job burnout and stress in epidemic proportions. The pandemic has turned our lives upside down and some of our previous stress relievers are no longer available to us in today’s new world. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the blurred lines of the workplace, combined with the demands of home, have become too much to handle.

These two, half-day workshops explore the causes of such stress and suggests general and specific stress management strategies that people can use every day.

IN THIS COURSE, PARTICIPANTS WILL:

• Understand that stress is an unavoidable part of everybody’s life.
• Recognize the symptoms that tell you when you have chronic stress overload.
• Change the situations and actions that can be changed.
• Deal better with situations and actions that can’t be changed.
• Create an action plan for work, home, and play to help reduce and manage stress.

The workshop will include group as well as individual activities to assess present stress levels as well as work towards an individual action plan to help reduce everyday stress.

Getting control of your time is key to personal and professional success. In this program you will start by filling in a log for several days, three weeks before the program. You will also complete a Time Mastery profile that will help you identify your gaps under attitude, goals, priorities, planning, scheduling, interruptions, meetings, written communication, delegation, procrastination and team time. With each category you will be introduced to strategies and ways to improve. If you want to get your life back under control, this is a positive way to do so.

Unaddressed conflict comes with a considerable expense to the organization. Learn how to control and contain it, when it can be useful and when it must be addressed and defused. Understand the five different ways people deal with conflict, and how to defuse it quickly.