For those who have just begun to study it, the concept of servant leadership may be a bit confusing. Some folks imagine leaders working for their people, who are the ones calling the shots – in other words, soft management. They think you can’t lead and serve at the same time. Yet you can, if you understand that there are two parts to servant leadership.
Emotional intelligence has become a hot topic in terms of leadership traits. What exactly is it and how does it play out in the context of leadership? Emotional intelligence has to do with the ability to both recognize and control emotions, while leveraging emotions appropriately.
More than 20 years ago, an anomoly was discovered: 70% of the time, people with average IQs outperform those with the highest IQs. This finding counteracted what people had always assumed was the sole source of success (i.e., high IQ). Years of research suggests emotional intelligence is the critical factor that differentiates top performers from the rest.