These programs can be tailored to address the specific performance requirements of any organization. This flexibility enables learners to leave with the relevant tools and skills that are ready for immediate implementation in their workplace.
WATMEC facilitators provide “real world” materials directly related to learners and their unique business challenges. And this leads to tangible business benefits.
Individuals and organizations achieve will workplace excellence with WATMEC’s learning solutions.
Learn the difference between a problem solving and Appreciative Inquiry approach, how to ask questions to discover the best experiences and uncover core strengths, best practices and success factors. Material is based on material developed by David Cooperrrider and Diana Whitney.
The program is designed around your organization and what your people need to know about your competitors, clients, finances. It is ideal for staff who work in areas other than Finance or Sales. Where possible we use your staff to enlarge on details.
This program will help you to read and understand the purposes of different types of financial reports. You will be introduced to different methods of accounting in order to gain understanding of the one used in your organization. Learn the meaning and importance of cash flow, capital expenditure budgets, operating budgets and the importance of budgets in business planning. Get introduced to the language and lingo of this field, so that you can better understand and defend your budget.
Learn to make decisions to commit to change that are based on facts, not assumptions, while establishing a shared, common expectation among all employees about how to understand, respond to and navigate change. Lead the change in five dimensions: modeling the change, communicating about the change; involving others in the change; helping others break form the past and creating a supportive environment for the change.
Developing and using coaching skills will help redirect an employee’s behavior and improve their future performance while building a relationship based on mutual trust. Learn to use frameworks for conducting effective coaching meetings that will have a positive impact on your performance while assessing personal coaching effectiveness skills.
Unaddressed conflict comes with a considerable expense to the organization. Learn how to control and contain it, when it can be useful and when it must be addressed and defused. Understand the five different ways people deal with conflict, and how to defuse it quickly.
Understand the role of delegating and its limitations. Learn the eight steps of good delegation as well as when to and when not to delegate. Practice conducting a delegation discussion.
IQ is what gets you the job. High Emotional Intelligence is what enables you to keep your job, gets your promoted and helps increase your chances to succeed. Work through an online appraisal and then explore what EQ looks like in action, the impact on job performance and which of your core skills require improvement. Learn how to boost Emotional Intelligence to improve relationships with others and develop a personal action plan.
You need practical tools to solve your real problems in real time. Learn to create a number of options to address your situation, improvise effectively with whatever you have to work with, understand the FILTERING model and how to use it to overcome obstacles, as well as several methods to generate new ideas and solutions.
Learn to set clear expectations and performance standards, write SMART objectives and action plans. Master the art of giving constructive feedback. Learn when and how to take correction action in a respectful way.
Regardless of whether you are trying to influence people internally or externally, your ability to persuade and inform is critical to you accomplishing many of your goals. Learn a practical strategy that will enable you to develop the ability and confidence to influence and build your credibility with others at all levels.
Improve your client relationships as well as increase your revenue with enhanced negotiation skills. Honour your existing negotiation strengths and neutralize your weaknesses that can be roadblocks of effective selling. Learn to transform your clients’ perceptions of your value-added services and products, recognize the various negotiation styles, learn to develop your own strategies and tactics, and finally understand the changing dynamics of negotiation.
Learn a simple clear sequent of steps for process definition, analysis, resolution and change planning. One of the outputs of this process is the uncovering of the real, underlying causes of problems. Fishbone diagramming, brainstorming and root cause analysis are classic practices but often poorly understood and executed.
Working with a Time Mastery profile we identify your time management gaps. Learn key habits of good time management, identify where you are and what you can change quickly, develop some SMART goals then task analyze them to make it happen. Discover how to create priorities and set boundaries, in order to increase your productivity. (Note: If all the techniques are used, the learner will gain up to three hours a week.)
We will have you complete a stress assessment prior to the program. Building on this information you will learn to identify the fundamental causes of stress and how you can deal with, eliminate or avoid these stressors. Understand the role of good health, physical exercise, and mental attitude on your ability to manage stress in your life. Come away with some excellent exercises and ideas to limit stress in your life.
Explore time proven management principles, how to concentrate on the essentials, and how to use your time wisely. Apply the 10 priority questions to a “real” activity and how to set your priorities. Explore the steps of managing self and others effectively. There will be a coaching clinic and you will create a Commitment Journal.
Getting control of your time is key to personal and professional success. In this program you will start by filling in a log for several days, three weeks before the program. You will also complete a Time Mastery profile that will help you identify your gaps under attitude, goals, priorities, planning, scheduling, interruptions, meetings, written communication, delegation, procrastination and team time. With each category you will be introduced to strategies and ways to improve. If you want to get your life back under control, this is a positive way to do so.
In this fast paced day you will learn a simple process to use during negotiation, four solid negotiation strategies and identify your own preferred style, and how to use this information. Work through numerous individual and group activities that will challenge your learning.
In pre-training assessments, WATMEC establishes measurable learning outcomes, to ensure the ‘right fit’. For example, making presentations in a classroom with feedback from the facilitator and group is ideal for improving presentation skills. But if an organization is facing time or geographic issues, or your skill-building concerns involve only one individual, we may recommend utilizing webinars, e-learning or even one-on-one coaching.